The stay was enjoyable overall, with very comfortable beds that made a huge difference in our rest. There were some issues with the restaurant's food quality, but the location was excellent for exploring nearby attractions like the golf course and shopping center. The staff reached out quickly to address our concerns with the room, which was appreciated. However, the furniture definitely needs an upgrade, especially the couch and chair.

Spacious common areas with beautiful decor were impressive. Front desk service could use improvement. Room was clean and comfortable.

I found the Brookstreet Hotel, Ottawa West, Kanata to be beautifully decorated, with spacious common areas and easy accessibility features, making my stay comfortable and enjoyable as a senior. The overall ambiance was delightful.

More attentive front desk service would be appreciated.

I enjoyed relaxing in the indoor swimming pool and the amazing spa treatments during my stay. The hotel has a fantastic golf view balcony which was a great spot to unwind after a long day. Although the check-in process was a bit slow, I would definitely recommend taking advantage of the wellness center and spa services! 😊

In my wife’s opinion, improved communication from staff about pool rules would help families with kids enjoy their time better.

I found the Brookstreet Hotel, Ottawa West, Kanata beautifully decorated with spacious common areas, making my stay comfortable as a senior. The amenities were easily accessible, which enhanced my overall experience during my visit.

More attentive front desk service would be appreciated.

great access to parks and shopping for city explorers

I had a fantastic weekend here, enjoying the beautiful views of the golf course and being just over a kilometer away from The Marshes Golf Club, perfect for a leisurely stroll before starting my day. plus, with the Kanata Centrum Shopping Centre around a 5-minute drive away, it was super easy to discover local shops and grab a bite, making my city exploration effortless.

I found the Brookstreet Hotel, Ottawa West, Kanata wonderfully decorated with spacious common areas that were easy to navigate, making my stay comfortable and enjoyable as a senior. The overall ambiance was delightful and welcoming.

More attentive front desk service would be appreciated.

No nonsense – just the truth

This hotel impressed me with its exceptional staff and top-notch amenities. From fast wifi that allowed for competitive gaming to a spacious gym and a wonderful spa, every detail was attended to. The jazz bar was a highlight, serving delicious sushi that kept me coming back for more. A truly memorable experience!

The stay was comfortable and enjoyable, with beautifully decorated and spacious common areas. I appreciated the easy accessibility features that made navigating the hotel a breeze. However, more attention from the front desk staff would have improved the experience, particularly during check-in. The food options in the on-site restaurant felt a bit limited, yet the meal I had was satisfying.

Room clean and comfortable. Check-in took too long, and there was confusion about included parking. Great dining options available in the restaurant.

the faucet was a bit leaky (that was annoying), but the staff went out of their way to help us! the gym was well-equipped and clean. The outdoor pool was refreshing on a hot day (perfect for relaxing).